Yes, in our online forums, not by e-mail. There are three main reasons for this:
First, we frequently have volunteers or staff answering e-mail who may or may not be familiar with log home construction. So we have the online forums for our members and staff to gather and share relevant experiences, tips and tricks for getting your problem fixed.
Second, using the forums means that our instructors don’t have to answer the same questions over and over in private. Instead the questions and answers are all in the members areas of our forum where other members can benefit from being able to find the answer. In addition, sometimes our members find their own ways of doing things, and they love to share. You might find that a fellow member offers a great solution that you hadn’t thought of.
Third, the strength of any association comes from its members. By answering questions in private, we rob our members of the opportunity to grow by contributing knowledge and help to each other. A strong, vibrant, helpful community of members is our biggest asset.
